FAQ

Have a burning question? See if it's already answered.
 
How Do I Contact Shaggy Waggy Pets?
We are here to help you 7 days a week! Our customer service team is available via email info@shaggywaggypets.com.

What Payment Processors Does Shaggy Waggy Pets Accept?
We accept all major credit cards such as Visa, MasterCard, American Express, Stripe, PayPal, Shopify Pay, Apple Pay and Google Pay.

Is There A Minimum Order Amount To Receive Free Shipping?
Nope! All our orders are shipped free.

How Long Will My Order Take To Ship?
Your order will be processed within 3 business days and you will receive step by step tracking for the package via email. You can expect to receive your package within 1-3 weeks.

Where Can I Find More About Sizing?
You can find more under the product descriptions sizing section for relevant items. 

How Do I Clean My Harness, Collar, And Leash?
We recommend cleaning these products by hand with soap and water to avoid scratches on metal and hang-dry.